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Anjani Nidhi provides services only to eligible members. Products and services are subject to applicable rules, company policies and approval criteria.

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AAnjani NidhiMember-focused. Transparent.

Governance

Grievance Redressal

We take every complaint seriously. This page explains how to submit a complaint, what to expect and how to escalate if you are not satisfied.

Complaint channels

Online
Complaint form on this page (reference number issued)
Email
[VERIFY: Grievance email]
Phone
[VERIFY: Official phone number]
In person
Any authorized branch
Post
[VERIFY: Registered office address]
Office hours
Mon–Sat, 9:30 AM – 5:30 PM [VERIFY]

Grievance Redressal Officer

Name:
[VERIFY: Grievance officer name]
Designation:
Grievance Redressal Officer
Phone:
[VERIFY]
Email:
[VERIFY]

What to expect

  1. 1

    Acknowledgement

    Your complaint is acknowledged with a reference number within [VERIFY] working days.

  2. 2

    Review

    The concerned branch or department reviews the complaint and gathers records.

  3. 3

    Resolution

    We aim to resolve complaints within [VERIFY] working days and communicate the outcome.

  4. 4

    Escalation

    If unresolved or unsatisfactory, escalate to the Grievance Redressal Officer using your reference number.

Keep your complaint reference number for all follow-up. You can check the status of a complaint at your branch or through the grievance email, quoting the reference number.

Submit a complaint

Submit a complaint or grievance

Never include OTP, PIN, passwords, card details, full Aadhaar or bank statements in this form.

Protect yourself from fraud

Never share your OTP, PIN, password or card details with anyone — including anyone claiming to represent Anjani Nidhi. We never ask for these details by phone, SMS, email or website forms. Verify representatives through our official customer-care number before sharing any information.

Do not include OTPs, PINs, passwords, card numbers or full account credentials in your complaint. We never need these details to investigate a complaint.